In light of the COVID-19 pandemic we are amending our House Rules to include a number of safety protocols to ensure a safe and inspiring membership experience. We welcome feedback and questions from current or prospective members at [email protected].

Membership and Database

We require all members to have a current email, recent photo and home address on file. If you have not provided us with these details yet, please do so by emailing [email protected]

Social Media

Our community thrives on a shared set of values, rooted in privacy and respect. While we encourage active participation in social media, please don’t photograph, tag or otherwise discuss other members without their permission.

Children

If you bring your child/children into CANOPY, please be mindful that the same guest rules apply and you are responsible for their behavior. Unruly behavior that disrupts the delicate working environment cannot be permitted.

Pets

Please refrain from bringing any animals into CANOPY. Service animals are permitted with proof of valid certification.

Event RSVPs

Please RSVP and confirm your attendance at CANOPY events. If you are no longer able to attend an event, please inform us at least 24 hours in advance. Members that consistently fail to follow event guidelines may no longer be permitted to RSVP for or attend events.

Guests

Guests privileges are temporarily amended to only allow guests included in a conference room reservation; those guests may stay for the duration of the meeting booked. No guests in shared spaces. All guests must sign in and remain with the host CANOPY member at all times.

We hope to return to our prior guest policy as soon as safely possible.

Mobile Phones, Noise Level & Audio/Video Sound

Movies, videos, songs, internet calls and presentations cannot be played through laptop or mobile device speakers at any time except in conference rooms with doors closed. Please use headphones at all times in open / shared spaces.

Out of respect for your neighbors, please be considerate when engaging in conversations with coworkers, and when on the phone, by maintaining an appropriate volume level.

Photography

For marketing purposes, CANOPY reserves the right to photograph or video members while in the house. Please refrain from using pictures of CANOPY for your company website or otherwise without written approval from CANOPY.

Cleanliness and Tidiness

Coat hooks are provided by the printer station for bags and jackets.

Please pick up after yourself, and place dirty dishes in the dishwasher.

Please do not put feet up on furniture.

Please utilize the under desk storage provided for all paperwork, files, office supplies and other personal effects.

In an effort to preserve our aesthetic environment, we please ask that you keep your space neat and free of refuse. Please maintain the location of desks in their original layout.

Confidentiality

Both Members and staff are held to strict confidentiality standards regarding members, guests, and events that take place at CANOPY. Any information acquired whilst on CANOPY’s premises must be kept strictly confidential. Please respect the privacy of other individuals and events in the building, and refrain from entering in spaces that have been hired. These include conference rooms and Private Offices.