INFORMATION WE COLLECT
We may collect various types of information in connection with the Services, including: Information you provide directly to us; Information we collect about your device(s) and your use of our Services, including through cookies, web beacons, and other Internet technologies; and Information we obtain from third-party sources (collectively, “Personal Information”).
INFORMATION YOU PROVIDE US DIRECTLY
We collect various types of information and content that you provide us directly. For example, in order to enroll as a member or to access some of our Services, you may be required to provide us with information, such as your name, telephone number, email address, postal address, and, where applicable, company or organization name. We also collect the other content and information that you provide us directly or that your company provides us about you. We collect billing and payment information you provide when you access some of our Services or purchase products and services.
INFORMATION ABOUT YOUR DEVICE(S) AND YOUR USE OF THE SERVICES
We collect information about how you use our Services, and, depending on the permissions you have granted, other information from and about the computers, phones, and other devices where you install or access our Services. We may use standard Internet technologies, such as cookies and web beacons, to collect information about your computer or device and your online activity, as explained in more detail here.
The information we collect in this respect is:
- Your browser type and operating system;
- IP address and device identifiers;
- Your browsing behavior on our Services, such as the amount of time spent viewing our online Services and the links you click within our online Services;
- Websites you visit before or after our websites;
- Whether you have opened or forwarded our e-mails or connected to offers or links that we send you; and
- Your general or specific geographic location, such as through GPS, Bluetooth or WiFi signals to the extent permitted by the settings of your devices.
INFORMATION FROM THIRD-PARTY SOURCES
We may receive information about you from publicly and commercially available sources (as permitted by law), other third parties, and from third-party social networking services when you choose to connect with those services. We may combine this information with other information we receive from or about you.
HOW WE SHARE INFORMATION
We do not share your Personal Information with: (1) other financial companies for joint marketing purposes; (2) affiliated companies for their everyday business purposes; or (3) any third parties so they can market to you.
We use your Personal Information that we collect as necessary and appropriate for the following purposes:
- To provide and improve our products, services, features, and events. For example, we may use your information as necessary or appropriate to provide you with and improve products, services, and features; to provide and improve our events; to respond to inquiries we receive from you or your company or organization or in connection with a transaction that you or your company or organization has initiated; to deliver notifications and other operational communications; to improve user experiences; and to recognize and analyze how users navigate and use the Services and features and for related analysis, auditing, research, reporting, and troubleshooting.
- To deliver advertising and promotional communications. For example, we may periodically contact you with offers and information about our products, services, features, and events; to send you newsletters or other information about topics that we believe may be of interest; to conduct online surveys; and to otherwise promote our products, services, features, and events. We also may deliver targeted advertisements to you, both on and off the Services.
- We may use your information as we believe is necessary or appropriate to protect, enforce, or defend legal rights, privacy, safety or property, whether our own or that of our employees or agents or others, and to comply with applicable law.
We may disclose your Personal Information in the following circumstances:
- Our Community. Our Services may include member communities and other online forums and networks that allow you to share and connect with others. We may make this possible for Canopy members by creating a profile for new members that contains your name and the name of your company or other organization. This profile is created automatically and is accessible to other members of the forum or network, some of which may include all Canopy members. However, you also may be able to supplement your profile by adding additional information about yourself and your company or organization and by posting content and comments and to share your profile with a broader audience. By enrolling as a member of Canopy, you consent to the automatic creation of your profile as described above and the sharing of your all your profile information with other users of the Services.
- Service Providers. We rely on third-party service providers to perform a variety of services on our behalf. To do so, we may need to share your information with them. For example, we may rely on service providers to host data and platforms, fulfill our product and service requests and answer your questions, send e-mails on our behalf, process payment card or other transactions, and analyze data to improve our products and services.
- Other Parties When Required by Law and as Necessary to Provide and Protect Our Services. There may be instances when we disclose your information to other parties: To provide you with the services you or your company or organization request, such as a disclosure of your information to a landlord in connection with a lease agreement, or to auditors or consultants; To comply with the law or respond to legal process or a request for cooperation by a government entity or law enforcement; To prevent fraud or verify and enforce compliance with the policies governing our Services; And to protect the rights, property, or safety of us, or any of our respective affiliates, business partners, customers or employees
- Other Parties in Connection with a Corporate Transaction. We may disclose your information to a third party in the event we sell or transfer all or a portion of a business or assets to a third party, such as in connection with a merger or in the event of a bankruptcy reorganization or liquidation.
- Other Parties with Consent or at Your Direction. In addition to the disclosures described in this Policy, we may share information about you with third parties when you or your company or organization consent to or request such sharing. For example, we periodically may partner with third parties to make products or services available to individual members or participating companies and organizations. If you or your company or organization requests to participate, we may share your information with the relevant third party in connection with the requested product or service.
- Aggregated and Non-Personal Information. We may also share with third parties information in a manner that does not identify particular individuals, for example, information that has been aggregated with other records.
Our Services may contain links to other sites that we do not own or operate. We provide links to third-party sites as a convenience to our users. They are not intended as an endorsement of or referral to the linked services. The linked services are subject to their separate and independent privacy statements, notices, and terms, which we recommend you read carefully. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party and not this Policy.
THIRD PARTIES THAT PROVIDE CONTENT OR FUNCTIONALITY ON OUR SERVICES
We may also partner with the following categories of third parties to collect, analyze, and use some of the Personal Information described in this Policy:
- Third-parties that provide features and functionality on the Services by means of plug-ins. Even if you do not click on or interact with social networking services or other plug-ins, they may collect information about you, such as your IP address and the pages that you view.
- Advertising providers may help us and our advertisers provide ads on our Services or elsewhere, including ads that are targeted based on your online behavior, and analytics companies help us measure and evaluate the usage of our services.
- Other content providers may offer products and services on our Services and may operate contents, sweepstakes, or surveys on our Services.
INFORMATION SECURITY AND RETENTION
Although we take such steps to protect your information, no security program is foolproof and thus we cannot guarantee the absolute security of your personal or other information.
REVIEWING AND UPDATING YOUR INFORMATION
In accordance with applicable law, you may have the right to access, update, or correct inaccuracies in your Personal Information in our custody and control, subject to certain exceptions prescribed by law. If you would like to access, review, or update your information, please e-mail [email protected]
The Services are headquartered in the United States. Please be aware that information you provide to us or that we obtain as a result of your use of the Services may be collected in your country and subsequently transferred to another country in accordance with applicable law. By using the Services, you consent to the collection, international transfer, storage, and processing of your information.
If you do not wish to receive offers or other notices from us in the future, you can “opt out” by contacting us at [email protected]
Some web browsers may transmit “do-not-track” signals to the websites and other online services with which a user communicates. There is no industry standard that governs what, if anything, websites should do when they receive these signals. We currently do not take action in response to these signals. If and when a standard is established and accepted, we may revisit our policy on responding to these signals.
COLLECTION OF INFORMATION FROM CHILDREN
The Services are not directed to children under the age of 18 and we do not knowingly collect personal information from anyone under the age of 18. If you are under the age of 18, do not use our Services or submit any information to us.
QUESTIONS OR COMMENTS